Did you miss me?
My web host, which I’ve long suspected was run by monkeys, handed me another pile of simian evidence this weekend when my entire operation – website, e-mail, ftp – went down without warning Friday night.
I’m a patient, understanding guy. Hey, these things happen. Servers crash. Migrations go badly. I can dig it.
So I gave them until Sunday before I e-mailed them. Monday, I followed up with a trouble ticket and a phone call. After an hour or so on hold, I talked to a guy who said my account had been suspended because I had large files in my public HTML directory. Their newly-installed “script” assumed that I was hosting illegal mp3s or pr0n or something (and not back-ups for New Gods of Mankind), and shut me down.
No questions.
No warning.
No explanation.
I would have expressed my dissatisfaction to the tech support guy, but from his vaguely accusatory attitude throughout the conversation, I didn’t think it would carry much weight. I just stuck with, “Well, I’d love to delete those offending files, but I don’t have FTP access.”
FTP and e-mail were back immediately. But the website itself was gone until this morning, as well as my access to WordPress.
So yeah, I’m not exactly thrilled with my current host, SmartLogic. If anyone has any suggestions for a better host, I’d love to hear ’em. Please drop me a comment or an e-mail.
